Papers with generative models fine-tuned
An End-to-End Dialogue Summarization System for Sales Calls (2022.naacl-industry)
Copied to clipboard
| Challenge: | Summarizing sales calls is a routine task performed manually by salespeople. |
| Approach: | They propose a production system which combines generative models fine-tuned for customer-agent setting, with a human-in-the-loop user experience for an interactive summary curation process. |
| Outcome: | The proposed system can handle training data scarcity and privacy constraints in an industrial setting. |
Test-Time Code-Switching for Cross-lingual Aspect Sentiment Triplet Extraction (2025.naacl-long)
Copied to clipboard
| Challenge: | Aspect Sentiment Triplet Extraction (ASTE) is a thriving research area . current code-switching methods suffer from term boundary detection issues and out-of-dictionary problems. |
| Approach: | They propose a test-time code-switching framework which bridges the gap between bilingual training and monolingual test- time prediction. |
| Outcome: | The proposed framework achieves an average improvement of 3.7% on four cross-lingual datasets. |